IT service management: missing in the cloud
As an industry analyst I see and hear a lot of people every day pushing the ‘go to the cloud’ banter as a marketing message to promote their product and get people to buy services. No surprises there....
View ArticleIs Captain America coming to the rescue?
On the same day that the action movie Captain America was released to the big screens in Australia another much-lauded blockbuster release came to our small screens from a different “CA” i.e. CA...
View ArticleCloud computing: repeating the mistakes of the past?
On premise IT: not in good shape The Longhaus research data is clear, after 30 odd years of building our on-premise IT, generally speaking when it comes to IT Service Management (ITSM) and service...
View ArticleAGIMO and cloud – maybe aloof is a good thing?
It was reported last week by ZDNet that the global head of CSC’s cloud business came out saying that AGIMO were aloof on cloud computing. The folk at AGIMO seem to be soft targets as it is not the...
View ArticleCloud failures earn service credits but not restitution
The cloud outages of recent times highlight just how import vendor and SLA management will become and also having the right legal frameworks to support these efforts. I have reviewed a number of...
View ArticleHitachi Data Systems Analyst and Influencer Summit 2012: Part 2
In my previous report, Hitachi Data Systems Analyst and Influencer Summit 2012: Part 1, I provided background on the direction of HDS with regard to their strategy for addressing the challenges of Big...
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